A huge thank you to Tina Altieri from for sharing insights and top tips on crisis communication that will greatly help with preparing and strategising going forward. Quick tips include:
1. Communicate concisely, early and often
2. Be open and honest, approach situation with empathy
3. It’s ok to say you don’t have a complete picture
If you weren't able to join us live, you can view the webinar on crisis communication below and .
During the webinar, Tina Altieri asked how prepared the participants were in terms of a crisis media plan and their thoughts on if there was a place for one considering the scale of the magnitude. You can see that 86% felt crisis communication is important but only 12% felt adequately prepared for the situation.
Join the conversation on social media using hashtag .
If you haven't got time to watch the full recording, you can see the here.